Under Article 10 of the Personal Data Protection Law No. 6698 (KVKK), we inform our subscribers, prospective subscribers, website visitors and everyone who contacts us about why, on what legal basis and how their personal data is processed.
Questo testo è fornito in inglese a scopo informativo; la versione giuridicamente vincolante è il testo in turco.
Ultimo aggiornamento:
Your personal data is processed by WorldNet Telekomünikasyon ve Bilişim Teknolojileri Sanayi ve Ticaret Limited Şirketi (“WorldNet”) as the data controller, within the scope described below.
This notice covers WorldNet subscribers, prospective subscribers who run an availability check or leave an application, users of worldnet.com.tr and the customer portal (oim.worldnet.com.tr), people who call our contact centre or write to us via WhatsApp or e-mail, and job applicants.
Which data is processed depends on your relationship with us. We only process the data the service requires and the law makes mandatory.
We process your personal data for the following purposes and only to the extent they require:
Your personal data is processed on the following legal bases listed in Article 5(2) of the KVKK:
Commercial electronic messages for campaigns and promotions (SMS, e-mail, calls) are only sent if you have given consent under Law No. 6563. You can withdraw your consent at any time through the Message Management System (İYS), the opt-out link in the message or by writing to us; withdrawal does not affect mandatory service notifications (invoices, faults, planned works).
For any processing where none of the legal bases above applies, we ask for your explicit consent separately. Not giving consent does not affect your subscription, and you can withdraw consent at any time.
Your personal data is collected by automated or partly automated means, verbally, in writing or electronically, through the following channels:
Your personal data may be transferred to the following groups of recipients only as far as necessary for the purposes above and in line with Article 8 of the KVKK. We never sell or rent your data.
Some of our service providers have servers outside Türkiye. These include our website security and content delivery infrastructure, the WhatsApp Business messaging service, e-mail services, and AI-assisted written and voice customer assistant services.
These transfers are made in line with the conditions and safeguards set out in Article 9 of the KVKK (an adequacy decision, standard contractual clauses or other appropriate safeguards; failing these, your explicit consent) and only as far as the service requires.
We keep your personal data for as long as the purpose of processing requires and the law prescribes. When the period ends, the data is deleted, destroyed or anonymised.
Under Article 11 of the KVKK, you can apply to us to exercise the following rights:
You can submit requests about your rights through one of the channels below, in line with the Communiqué on the Procedures and Principles of Applications to the Data Controller. Your application must state your name and surname, Turkish ID number (nationality and passport number for foreigners), address for notification, e-mail address and phone number if any, and the subject of your request, and must be signed.
We resolve your application free of charge within 30 days at the latest, depending on its nature; if the process involves an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board. If your application is rejected, you find our answer insufficient or we do not answer in time, you may complain to the Personal Data Protection Board within 30 days of learning our answer and in any case within 60 days of your application.
This notice may be updated in line with changes in legislation and our services. The current version is always published on this page; the last update date appears at the top of the page.
